Holiday Inn Express Olean By Ihg

Just an appropriate option for a fleeting pause in Olean with definitely value for money. The front desk staff were friendly and accommodating upon check-in.

Staff was excellent and breakfast was very good.

Clean bathroom in the large room.

adequate room and breakfast

attitude of check in person property under renovation

We always try to stay at Hampton Inns. They are clean, friendly staff, nice breakfast, pool is available.

The breakfast was fantastic, thanks to the lovely lady who greeted everyone and made sure all guests were happy. She's a true gem! The room wasnice and neat. Plus, the hotel is conveniently located close to local attractions, a big plus.

recommend

Awesome rooms and beds

Construction hard to get to the hotel

Everything was great - not one issue.

The breakfast was fantastic with freshly baked pastries, and my room was super clean and cozy. The staff were pretty good too.

the hot tub was too hot.

Employees were nice

My air conditioner failed to keep the room cool. Since I wasn't 100% satisfied with the arrangements, I shouldn't have had to pay for the room for two nights,. The placard said 100% satisfied, I was like 40% satisfied with my stay

It appeared clean. Bed was fairly comfortable. Coffee in lobby.

Desk clerk didn't have any suggestions for things to do in the area. Another guest made suggestions to us. Breakfast ran out of eggs and sausage before we got there.

The Holiday Inn Express provided a good business stay. The staff was genuinely friendly and offered efficient assistance, especially when I needed to set up my presentation equipment. My room was spacious, impeccably clean, and equipped with ample USB charging outlets. The fitness center was well-maintained with various exercise equipment, and the complimentary breakfast had a great selection including eggs, sausage, and fresh pastries, facilitating a productive start to my day.

Limited parking availability.

I was greeted by a very nice employee who helped me discover multiple solutions for everything that could've a problem. Local places, future help, signing up for points, and the closest place among many choices. Fantastic!

Bathroom tub was slippery.

The breakfast there had many choices and the pool was nice for some time to pass by.

check in was horrible! I was supposed to be able to check in by 3pm it was at least 3:45pm until I could check in... while others in my party were able to check in at 2pm already! Very frustrating! Also the pillows were horrible! Bring your pillow from home.

The room was clean, inviting, and had all the necessary amenities, including a mini fridge. Super comfy bed made for a lovely night's rest.

The toilet seat reminded me of it was made for toddlers. I almost needed a lifeguard to help me up!